Terms of service

🔒 Privacy Policy

At Lozo.shop, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase from us.

📋 Information We Collect

When you visit our website or make a purchase, we may collect the following information:

  • Personal Information: This may include your name, email address, phone number, shipping address, and payment-related information.

  • Order Information: Details about the products you purchase, including order details, date, and time of purchase.

  • Browsing Information: Information about how you use our website, such as your IP address, browser type, device information, and pages visited.

đŸŽ¯ How We Use Your Information

We may use your information for the following purposes:

  • To Process Orders: To process payments, fulfill orders, arrange shipping, and provide order confirmations.

  • To Communicate with You: To provide order updates, respond to your inquiries, and offer customer support.

  • To Improve Our Services: To understand how customers use our website and improve our products, services, and overall shopping experience.

  • For Marketing Purposes: To send promotional emails about new products, special offers, and updates where permitted. You may opt out of marketing communications at any time.

🛡ī¸ How We Protect Your Information

We take the security of your personal information seriously and implement appropriate measures designed to protect it from unauthorized access, disclosure, alteration, or destruction.

These measures may include secure systems, encryption where appropriate, restricted access, and regular security practices. However, please note that no method of transmitting or storing information online can be guaranteed to be completely secure.

🤝 Sharing Your Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers who assist us with operating our website, processing orders, arranging deliveries, processing payments, or providing customer support. These service providers are expected to handle your information appropriately and only for the purposes required to provide their services.

👤 Your Rights

You may request access to, correction of, or deletion of your personal information, subject to applicable laws and legitimate business or legal requirements.

If you wish to make a request regarding your personal information, please contact us:

đŸĒ Cookies

Our website may use cookies and similar technologies to enhance your browsing experience.

Cookies are small text files stored on your device when you visit a website. They may help us remember your preferences, understand website usage, and improve the functionality and performance of our website.

You can choose to disable or manage cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some features of our website.

🔄 Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates or changes will be posted on this page.

We encourage you to review this Privacy Policy periodically to stay informed about how Lozo.shop handles and protects your information.

📞 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please feel free to contact us:

✨ Thank you for trusting Lozo.shop with your personal information. We are committed to protecting your privacy and providing a safe, secure, and reliable shopping experience.